Insurtech takes on ‘document chaos’ with Gen AIPosted onJanuary 21, 2026 By Leave a comment on Insurtech takes on ‘document chaos’ with Gen AI Upstage, founded in 2020, recently completed a funding round with backing from Amazon, validating its customizable solution for extracting information from documents. … Continue Reading >Insurtech takes on ‘document chaos’ with Gen AI
What skills do insurance professionals need?Posted onJanuary 19, 2026 By Leave a comment on What skills do insurance professionals need? Sandy Ball, chief people officer at Aspida, spoke with Digital Insurance about hiring and retention. … Continue Reading >What skills do insurance professionals need?
Customers expect digital, not many life insurers deliver, CapgeminiPosted onJanuary 18, 2026 By Leave a comment on Customers expect digital, not many life insurers deliver, Capgemini According to Capgemini’s World Life Insurance Report 2026, 76% of customers expect advanced cloud and data capabilities but only 16% of insurers are capable of delivering. … Continue Reading >Customers expect digital, not many life insurers deliver, Capgemini
NASCAR champ’s ‘financial trap’ insurance case puts IUL under microscopePosted onJanuary 15, 2026 By Leave a comment on NASCAR champ’s ‘financial trap’ insurance case puts IUL under microscope Kyle Busch’s lawsuit against Pacific Life and his former insurance agent provides a window into potential issues around complexity, suitability and more in indexed universal life policies. … Continue Reading >NASCAR champ’s ‘financial trap’ insurance case puts IUL under microscope
Life insurance actuarial data needs scrubbing to apply AIPosted onJanuary 12, 2026 By Leave a comment on Life insurance actuarial data needs scrubbing to apply AI Insurers lack adequate and accurate data, even finding incorrect death certificates, making it more difficult to assess underwriting risk correctly. … Continue Reading >Life insurance actuarial data needs scrubbing to apply AI
Old tech makes it harder for life insurers to deploy AIPosted onJanuary 11, 2026 By Leave a comment on Old tech makes it harder for life insurers to deploy AI Changes in life insurance products require more than retrofitting legacy technology, insurance technology executives say. … Continue Reading >Old tech makes it harder for life insurers to deploy AI
AI for life insurance customer experience: Part twoPosted onJanuary 10, 2026 By Leave a comment on AI for life insurance customer experience: Part two Mindy Chen, Mutual of Omaha’s vice president of segment analytics, spoke with Digital Insurance about necessary skills and what insurance companies should be investing in. … Continue Reading >AI for life insurance customer experience: Part two
AI to improve life insurance customer experience: Part onePosted onJanuary 4, 2026 By Leave a comment on AI to improve life insurance customer experience: Part one Mindy Chen, Mutual of Omaha’s vice president of segment analytics, spoke with Digital Insurance about how AI is being used to improve the customer experience. … Continue Reading >AI to improve life insurance customer experience: Part one
New York Life hires SoniPosted onJanuary 2, 2026 By Leave a comment on New York Life hires Soni Deepa Soni becomes executive VIP and CIO, similar to her previous role at The Hartford. … Continue Reading >New York Life hires Soni
Life insurance 2.0: Innovations and digital strategies fuel growthPosted onDecember 30, 2025 By Leave a comment on Life insurance 2.0: Innovations and digital strategies fuel growth Automation and AI offer ways to tailor the shopping and management experience, but the digital interaction must be balanced with human support. … Continue Reading >Life insurance 2.0: Innovations and digital strategies fuel growth
